SPECK: Sabre introduced tools during 2001 that helped agencies improve customer satisfaction, extend their reach, grow sales and reduce costs. For example, we introduced a global Internet bookings solution that brings together advanced reservations tools with multilingual and multicurrency capabilities to help agents offer travelers more online. And our enhancements to the Sabre Virtually There online product let agents receive commissions from add-on sales booked through Virtually There - such as car, hotel or specialty bookings. We helped agencies diversify revenue. We offered agents the most tour content of any GDS, and we provided industry-leading leisure content, which was important for agencies dealing with reduced airline commissions. In North America, we implemented Sabre® Cruises, a Web-based graphical shopping and booking tool that extended to nine leading cruise lines, including Disney Cruise Line - an industry first. We also implemented Sabre® Compensation Manager, which automates commission calculations - improving efficiency and accuracy for agencies and suppliers and saving millions of dollars in both administrative and auditing costs. I believe Sabre continued to provide suppliers the best value for travel distribution in the industry - by making supplier products available at the most points of sale. Airlines realized more than $55 billion in sales generated through more than 60,000 Sabre Connected agency locations in 112 countries - all at a unit cost of less than 3 percent of the ticket value and at a 5 percent lower cost than the industry average in the world's largest travel market, the United States. Additionally, Sabre generated nearly $12 billion in sales to hotel, car, cruise and tour suppliers through our global customer network.
	SPECK: In addition to maintaining our market-leading 48 percent bookings share in North America and winning the award for World's Best GDS for the eighth consecutive year, Sabre had several key accomplishments around the world in 2001. In support of travel agents, we acquired control of Sabre Pacific, a distribution company serving Australia and New Zealand, the world's eighth-largest travel market. We converted Club Voyages, a leading French travel agency, to the Sabre system in February. We converted Turismo Cocha, Chile's largest travel agency, to Sabre in April. And we acquired a minority interest in and became the technology provider for Karavel.com, a European online travel site, in June. We fully integrated the Dublin-based e-commerce specialist Gradient Solutions into Sabre after acquiring it in 2000. This included taking Gradient's outstanding Internet booking engine features and implementing them into the Sabre® .Res booking engine for agencies. In support of suppliers around the world, we partnered with Tellme Networks, a voice application network provider, to provide interactive voice-activated flight information for our airlines' customers. I'm proud of what we accomplished on behalf of our customers in 2001, and you can watch for many more innovations in 2002.